Privacy Policy

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Topics:

What data do we collect?

Name and email address.

How do we collect your data?

You directly provide the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services
  • Use a help/contact form to request further information
  • Voluntarily complete a customer survey or provide feedback via email

How will we use your data?

Sweet Spot collects your data so that we can:

  • Respond to your request for information
  • Email you with special offers on other products and services we think you might like

How do we store your data?

Not applicable.  There is no data retention on our website.  Any communications involving your data are permission based and reside in our securely authenticated email systems.

Marketing

Sweet Spot would like to send you information about products and services offered by IBM and our company.  If you have agreed to receive marketing, you may always opt out later.  You have the right at any time to stop Sweet Spot from contacting you for marketing purposes.  If you no longer wish to be contacted for marketing purposes, please send an email with the subject “Opt out” to info@saas-ssi.com.

What are your data protection rights?

Sweet Spot would like to make sure you are fully aware of your data protection rights. You are entitled to the following:

  • The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that Sweet Spot correct any information you believe is inaccurate. You also have the right to request that Sweet Spot complete information you believe is incomplete.
  • The right to erasure- You have the right to request that Sweet Spot erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that Sweet Spot restrict the processing of your personal data, under certain conditions.
  • The right to object to processing- You have the right to object to Sweet Spot’s processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that Sweet Spot transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: support@saas-ssi.com or call us at: 1-403-461-6227

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.  For further information, visit www.allaboutcookies.org

How do we use cookies?

If you complete a registration page requesting access to a video or brochures, Sweet Spot may use cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website

What types of cookies do we use?

There are different types of cookies.  While our website does not use cookies, plugins connected to our website may use:

  • Return to website functionality – to recognize you on our website and remember your previous registration. These could include what language you prefer and location you are in.
  • Website use – to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address.

How to manage cookies

You can set your browser not to accept cookies, and the above-noted website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Sweet Spot website may contain links to IBM.com or related domains. Our privacy policy applies only to our website, so if you click on a link that leads to content on another website, you should read their privacy policy.

Changes to our privacy policy

Sweet Spot keeps its privacy policy under regular review and updates this document. This privacy policy was last updated on October 23, 2024.

How to contact us

If you have any questions, please do not hesitate to contact us.

email: support@saas-ssi.com

Call us at: 1-403-461-6227